Shipping policy

We ship across Australia and New Zealand. Many items are shipped same day if order received by 12pm (excluding weekends) and we endeavour to ship your order within 24-48 hours.

All shipments are trackable and you will receive a tracking number upon despatch.

Our shipments are fully insured against loss and damage, ensuring that you will not be at loss should the parcel go missing.

Note all shipments will require a signature upon delivery. A package that has been signed for cannot be declared as lost, so it is important that you specify your correct delivery address or that of a trustworthy 3rd party if you elect to deliver it to an alternative business address for example.

Our pallet shipments may be sent to the depot nearest you for collection, as pallet delivery services are not available in all areas (pallet deliveries require availability of a tail-lift truck)